Heather Morrison-Monger
B.S.
Bachelor of Business Administration with Concentration in Accounting, South College, Knoxville, TN. Responsible for the administration of an established financial aid program (federal, state and institutional funds) that adheres to regulations with integrity, along with upholding the mission and vision. Provides financial aid related advisement, and establishes procedures and policies in compliance with current federal, state and institutional guidelines. Administers satisfactory academic appeal (SAP) evaluation and oversees appeal process for students seeking reinstatement of financial aid eligibility. Monitors enrollment reports to identify students subject to Return of Title IV aid policy. Calculates aid earned, makes necessary adjustments, and notifies students and accounts receivable of outcome. Also responsible for supervising the maintenance of the Moodle Site.